Metamorphosis

A shift in beliefs kickstarts a chemical distribution company’s radical repositioning

Doubled turnover exceeding

$4b

122% to 4000+

Growth in number of employees by in 65 countries

180-degree pivot, with a new identity, positioning and value-led business model.

Leadership & Strategic Change
Alighment, Cohesion & Clarity

I learned more about my colleagues in 10 minutes than in the last 6 months of working in this organisation.

Country Manager

A 3-Year Transformation Journey with Impact

• New beliefs around perception and value
• New ability to acquire and integrate several businesses
• A successful IPO
• Doubled turnover exceeding $4b
• Growth in number of employees by 122% to 4,000+ in 65 countries
• 180-degree pivot, with a new identity, positioning, and value-led business model

Overcoming the Impossible: Reshaping Leadership Beliefs

Can you collectively shift perceptions of “impossible” in a group of 50 country leaders to ensure the company’s survival?

Country leaders feared losing price-sensitive clients if they couldn't secure a 10% increase. The business required a 24% rise to stay afloat. Open Water's session, employing neuroscience models, pushed leaders to commit to their maximum comfort level. All 50 leaders agreed to a 26% increase after the program, surpassing all expectations.

Shaping a New Fit-for-Purpose Culture

With a new business strategy and following a series of acquisitions, the organisation faced a new question:

How do we reshape our culture to adapt to the new reality after switching our business model and acquiring several different businesses?

The new status quo demanded a shift in mindset and behaviour, necessitating a cultural overhaul and involvement of key stakeholders. Open Water facilitated a 3-day conference where leadership communicated the company's fresh vision and purpose.

However, without a focused initiative to enact the strategy, leaders faced implementation challenges.

Open Water designed and facilitated a "Dragon's Apprentice" experience, equipping around 60 leaders to be their most creative and resourceful selves, shelve preconceptions, and connect with their purpose.

Post-IPO: Building Alignment and Cohesion

After a successful IPO, the company had doubled its managing directors, welcomed a new CEO, and needed to foster alignment and cohesion across the leadership.

The business needed to bring people together, especially post-pandemic. Over three months, Open Water worked closely with the leadership team to craft a purpose-driven cultural and strategic narrative. Recognising the importance of alignment, trust, and a shared agenda, Open Water led a workshop for the Executive Board before a 3-day conference, ensuring these qualities were evident in their attitude and actions. During the conference, a pivotal exercise based on Patrick Lencioni's Ideal Team Player model further strengthened cohesion among participants.

The Impact

The organisation underwent a complete transformation and continues to go from strength to strength. Partnering with Open Water over a 3-year period, they achieved:

  1. A united executive at the helm driving vision and journey with clarity.
  2. A connected leadership cohort of 100 Country Managing Directors aligned around the vision, purpose, and strategy.
  3. An organisation of leaders ready to build and nurture the culture on this exciting journey.
  4. A clear and compelling narrative uniting the organisation around the Why, the What, and the How.
  5. A ONE TEAM Mindset
  6. The new CEO is set up for success
Can we help your leaders and managers to adapt to a new reality, build team cohesion, alignment and clarity?
< Drag >

Growing Pains

A global CRO equips its leaders and managers to navigate change with empathy, passion and purpose

Post multiple mergers: building trust and cohesion in a global CRO

100%

of managers now equipped to lead with empathy and purpose

Empowering leaders to inspire change and drive transformation

The Compliance Shift

How a trusted advisor approach revolutionised compliance behaviour

19%

increase in accountability

15%

increase in self-management skills and growth mindset behaviour

Improved trust and rapport with healthcare professionals (HCPs)

Sales Remedy

Open Water’s Connected Partner Program transformed a sales force into trusted advisors, driving a 20% sales uplift for a new psychiatric drug and revitalising stagnant product sales through customer-centric engagement.

20%

sales uplift for the newly launched drug across EMEA

16%

increase in sales of other products sold by the same sales force

80%

increase in time spent with healthcare professionals (HCPs)

Prepare for Sale

A new narrative focused on connection to purpose, energises, empowers and refocuses the senior team of a lacklustre immuno-inflammatory business

$6.7B

add to the pharmaceutical’s most undervalued asset

2,500

global team members united with a bold new narrative

52%

boost in positive behaviours through connection to purpose

Rare Synergy

A complete cultural shift creates optimism and a new sense of identity, belonging and purpose post-merger for a specialist biopharma

250

leaders aligned

From 'lone wolves' to a collaborative ethos.

Cultural Transformation delivered results within weeks

Connected Leaders are Market Leaders

Driving transformation with EQ: Empowering consultants to align values, build trust, and deliver an ambitious vision.

Connected Leaders Drive Market Success

From Alignment to Action: Building Trust and Culture

#1

in the Market: Post-Merger Growth

Metamorphosis

A shift in beliefs kickstarts a chemical distribution company’s radical repositioning

Doubled turnover exceeding

$4b

122% to 4000+

Growth in number of employees by in 65 countries

180-degree pivot, with a new identity, positioning and value-led business model.