What we do

Connecting people, not dots

Agility, innovation, and productivity thrive when your teams move in perfect sync. From aligning ideas, beliefs and values to building trusted, collaborative relationships, we connect people to purpose, to each other – and to themselves.

We’ve worked closely with business leaders driving critical change and performance to find what works. The result is our Portfolio of Connected Programs we then tailor to your context, priorities, and people.

We deliver Connected Programs in person, virtually via our state-of-the-art Cyclorama Broadcasting Studios, or both.

Connected Leader
Connected Manager
Connected Partner
Connected People
Connected Culture
Connected Narrative
Connect to Your Story

"Organisations that invest in developing leaders during significant transformations are 2.4x more likely to hit their performance targets."

Accenture

Where collective vision, passion, and purpose intersect

Connected Leaders communicate with passion and purpose. They move hearts and minds, bringing an organisation’s vision to life with clarity and conviction. Equipped with the mindset and empathy to lead through change and complexity, Connected Leaders align and focus on a collective outcome, building trust, accountability and cohesion across the organisation.

 

The Connected Leader is a development journey that leadership teams embark on together, building on existing individual strengths so that they can collectively achieve strategic goals, navigate change and manage risk more effectively.

You helped us create trust, cohesion, clarity, and energy in a few short sessions. The impact of 50 leaders with that shared experience, and who will now transfer that experience to their own teams – another 200+ people – is truly profound.

VP BU, US Division, Global Pharmaceutical

Designed for leadership teams committed to change and to becoming more effective as a unified force. Using world-class validated leadership insights and strategies, The Connected Leader Program strengthens leadership capability and builds resilience. It builds on existing skills across three core pillars:

  • Empathic Leadership
  • Extraordinary Leadership
  • Empowering Leadership
     
Take a deep dive into our Connected Programs

"By empowering employees, leaders are more likely to be trusted by the people they lead."

Harvard Business Review

Where change champions are empowered

Connected Managers approach situations with fresh perspectives. They excel in self-leadership, and in managing, coaching, and building trust. Managers are the backbone to your change story. They connect the vision from the top and the reality on the front line. That carries an enormous burden of responsibility – and it requires a different mindset.

 

Founded on the principles of emotional intelligence, behavioural science, and best-management practice this program provides the tools and resources so managers can grow in their roles and champion change.

Not only have I expanded my stakeholder network, but I have a broader understanding of the business and what leaders across the company are facing so that we can collectively come together as a harmonised leadership group across the organisation.

Connected Manager Participant

The Connected Manager Program is suitable for new and experienced individuals who have line management responsibility or need to work collaboratively to reach a common goal.

“The Connected Manger has profoundly changed the way that I manage my team.”

Take a deep dive into our Connected Programs

"Trusted advisors drive a 50% increase in client loyalty and a 50% higher likelihood of recommendations."

Harvard Business School

Where deep, trust-based relationships make an impact

A Connected Partner is self-aware and takes ownership of their growth and impact. They build trust-based relationships, because they know how to truly understand the needs and goals of others.

They communicate with empathy and confidence, making meaningful connections that deliver outcome-focused value. A Connected Partner is self-driven, adaptable, and collaborative. Above all, they are committed to making a positive difference with every interaction.

Those who’ve been implementing Open Water techniques are finding they are increasing their time with the customers, getting more information and building greater relationships. Also, the same sales force has achieved a huge uplift in sales of another product, proving the efficacy of the program.

Brand Director, EMEA, Global Pharmaceutical

Designed for individuals at all levels of the organisation who manage stakeholder relationship, The Connected Partner Program takes participants on a journey to understand themselves and others and their real needs, fostering deeper trust-based relationships and high-performing ‘Trusted Advisor’ teams. 

“The whole organisation needs to do this program – not just the customer-facing roles.”

Have a client login? Dive into our Connected Portal

"A survey found that 94% of respondents agree they’re more productive when they feel connected to colleagues."

Enboarder.com

Where organisations thrive

Connected People are the foundation of collaboration and innovation. They break down silos, fostering teamwork and the sharing of ideas that lead to co-created solutions. By aligning their contributions and purpose to organisational goals, creating trust and engagement that drives morale, job satisfaction, and retention.

 

Connected People work more efficiently, reducing duplication of effort and ensuring everyone is focused on shared outcomes.

We know that when people feel connected they work more efficiently and report on higher levels of wellbeing.

Ben Shoshan, Co-founder, Open Water

Above all, Connected People create lasting impact. They deliver value that strengthens loyalty. Adaptable and resilient, they navigate complexity with confidence. Their collective behaviours create a strong culture of trust, respect, and shared accountability. Through their actions, they drive long-term business growth, making the workplace a space where people thrive.

Have a client login? Dive into our Connected Portal

"Organisations with high-trust workplace cultures are more profitable and have higher stock-market returns."

Great Place to Work

Where people feel safe, motivated and inspired

Imagine a workplace environment where every team member has clarity, accountability and starts each day energised. Where people communicate with openness and feel empowered to do their best work. That’s a Connected Culture.

We go deep and wide into your organisation. Our Culture Transformation process is founded on principles of neuroscience and behavioural change theory.

When people feel connected to their organisation’s culture, they are 68% less likely to always feeling burned out.

Gallup

Client Story

Cerba research were embarking on a transformational journey, merging many companies into one cohesive entity, and a single culture.

With an overload of new strategic initiatives, employee Pulse survey results showed the global team were change-weary. Burn out and loss of talented scientists was a real risk.

Read the full story

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"Storytelling can educate, can entertain, but, in the end, the most important thing storytelling can do is to inspire us, to move us, to change us, to have us think differently."

Matthew Luhn, Former Pixar Storyteller

The power of story to activate change

The Connected Narrative is more than just storytelling. It is a strategic approach to shaping a culture where people think, feel and act with clarity and purpose. Using a proven narrative framework, expert storywriters and consultants work with leaders to craft a compelling and authentic story that connects on both a rational and emotional level.

This shared narrative becomes the unifying thread that ties together all initiatives, providing meaning, context and a clear direction for change. When people see themselves in the story, they do not just understand the journey, they feel motivated to drive it forward.

The Connected Narrative gave us a unifying story that not only made sense of our strategy but also made it resonate. It has transformed how we communicate, helping us align our teams, build trust and drive real momentum. Now we're inspiring people to be part of the journey!

Business Unit Leader, Global Pharma Organisation
Have a Client login? Dive into our Connected Portal

"No matter how great a story's plot is, an audience needs an emotional bond with a character or the story will be empty."

Matthew Luhn, Former Pixar Storyteller

Unleash your personal narrative, connect to your purpose

The Connect to Your Story program empowers team members to confidently articulate their value by reconnecting with their "why" and clarifying the impact they bring to stakeholders and the organisation. It builds confidence, connects more meaningfully with different groups of people, and promotes message consistency across teams, enabling participants to craft compelling, resonant stories.

Connect to Your Story helped me communicate more confidently with the HCPs I engage with. It also helped me feel proud of what I do and the difference I can make every day.

Connect to Your Story Workshop Participants, Top Biopharma Firm

Whether working with internal or external stakeholders, knowing how to tailor messages effectively and having a strong believable story to tell is fundamental to building trust.

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Birth of a Blockbuster

From Misalignment to Market Leader: How Open Water Helped Set the Stage for a $13.3B Blockbuster

$1B to $13.3B

Unlocking growth through alignment

One Team, One Goal

Turning misalignment into success

Mindset Shift

Sparked breakthrough growth

Growing Pains

A global CRO equips its leaders and managers to navigate change with empathy, passion and purpose

Post Merger

Post multiple mergers: building trust and cohesion in a global CRO

100%

of managers now equipped to lead with empathy and purpose

Transformation

Empowering leaders to inspire change and drive transformation

The Compliance Shift

How a trusted advisor approach revolutionised compliance behaviour

19%

increase in accountability and client trust

15%

increase in self-management skills and growth mindset behaviour

Customer Centricity

Improved connection and rapport with healthcare professionals (HCPs)

Sales Remedy

Open Water’s Connected Partner Program transformed a sales force into trusted advisors, driving a 20% sales uplift for a new psychiatric drug and revitalising stagnant product sales through customer-centric engagement.

20%

sales uplift for the newly launched drug across EMEA

16%

increase in sales of other products sold by the same sales force

80%

increase in time spent with healthcare professionals (HCPs)

Prepare for Sale

A new narrative focused on connection to purpose, energises, empowers and refocuses the senior team of a lacklustre immuno-inflammatory business

$6.7B

add to the pharmaceutical’s most undervalued asset

2,500

global team members united with a bold new narrative

52%

boost in positive behaviours through connection to purpose

Can’t Stop, Won’t Stop: A Connected People Event

A new narrative focused on connection to purpose, energises, empowers and refocuses the senior team at Pfizer’s lacklustre immuno-inflammatory business, taking every team member on an exciting, high-potential journey

52% rise

in positive leadership behaviours throughout the organisation

$6.7B

value added through purpose-driven transformation

2,000+

colleagues united in a global interactive virtual event

A Wave of Change 

A health franchise within a leading BPO partnered with Open Water to align its identity and deliver exceptional results, positioning it as preferred UK healthcare provider

Exceptional Results

From consultants to trusted advisors

Self-Leadership

Confidence, collaboration, and clarity unlocked

Growth Mindset

EQ-driven change powers growth

Rare Synergy

A complete cultural shift creates optimism and a new sense of identity, belonging and purpose post-merger for a specialist biopharma

250

leaders aligned successfully post merger

Strong Sense of Belonging

from 'lone wolves' to a collaborative ethos

Unified Vision

culture transformation delivered results within weeks

Connected Leaders are Market Leaders

Driving transformation with EQ: Empowering consultants to align values, build trust, and deliver an ambitious vision.

Expert Trusted Advisors

connected leaders drive market success

From Alignment to Action

building trust, shaping culture and leading the change

No. 1 Market Lead

post-merger results exceed expectations after Open Water program